Sales Taxes, Tariffs, Returns and Exchanges

Sales Taxes and Tariffs application process:

Sales taxes are only applied to purchases made from within Canada, based on the tax rate applicable to sales from the province the purchase is made from. For example, if a purchase was made from within the Province of Ontario, Canada, where Sales tax is 13%, the tax rate applied to the purchase will be 13% of the price posted.

For purchases placed from outside of Canada, there are NO taxes applied at the time of purchase. Your invoice will only contain the purchase price and applicable shipping costs, when applicable.

We do not collect taxes on international purchases on our end!, but you may have to pay customs fees and import/sales tax when your order arrives, based on your location's tax system.

Payment Methods: Visa, MasterCard and PayPal

Order Cancellation:
Since all of our work is made to order, work begins once an order is placed, and full payment is due at that time. Therefore if an order that has been placed is canceled for any reason within 48 hours from the time of being placed, 50% of the purchase price will be refunded. If the cancellation occurs after 48 hours, the full amount becomes non-refundable.

Warranty of quality:
We take great pride in the quality of the work we produce so we only use the highest quality materials. However should there be any defect in the materials or craftsmanship at the time of receiving your order, we will be happy to rectify the situation at no extra charge.  
 
For any other damage caused by circumstances such as wear and tear, scratching, and other damages caused by negligence or misuse, we will be happy to provide you with a quote for our repair services to rectify the damage.